Privacy · Yours Truly
Subprocessors
These are the companies that receive personal information from Yours Truly so that it can work, what each one does for us, and which information it gets.
| Company | Purpose | Personal information | Location |
|---|---|---|---|
| Amazon Web Services ECS, RDS, S3, CloudFront, Cognito, MediaConvert, Rekognition | Hosting, database, file storage and delivery, video conversion, sign-in, finding faces and screening content in every photograph, and recognising the same face across your photographs where face matching is turned on | All account content, including photographs, recordings and memories; sign-in details; face signatures (facial geometry) where face matching is turned on | United States |
| Stripe Payments | Subscriptions, gifts and book orders | Name, email address, billing address, payment card details (held by Stripe, never by us), purchase history | United States |
| Resend Email delivery | Account email, invitations, letters and notifications | Email addresses, names, the content of the email | United States |
| Telnyx Text messages | Sign-in codes, interview invitations and notifications by SMS | Phone numbers, message content | United States |
| PostHog Product analytics (US Cloud) | Understanding how the product is used, only after you consent | Pages visited and actions taken, device and browser details, a pseudonymous identifier | United States |
| OpenAI Speech recognition, speech and live voice conversations | Transcribing recorded answers, reading questions aloud, and asking the next question in live voice conversations | Voice and video recordings, live microphone audio, transcripts, question text | United States |
| Anthropic Claude | Moods for memories, ideas for what to talk about, summaries of memories and interviews, suggestions, quotes and layouts for printed books, and checking a printed book’s layout | Memory text, transcripts, names of people and places mentioned, images of a book’s pages | United States |
| Google Gemini, Maps Platform, Contacts, Firebase Cloud Messaging, Sign in with Google | Questions about each photograph, search, moods and tags for memories, and backup transcription; maps, place search and street imagery; importing contacts; Android notifications; signing in with a Google account | Photographs with their place and date; memory, contact and profile text; recordings; place names and locations; imported contacts; notification text; name, email address and Google account identifier | United States |
| Apple Sign in with Apple | Signing in with an Apple account | Name, email address or Apple relay address, Apple account identifier | United States |
| Goody Gift fulfilment | Sending the gifts you choose in the marketplace | Recipient name, email address, shipping address and gift message | United States |
| Lulu Book printing (when book orders are offered) | Printing and shipping the books you order | The book’s photographs and text, recipient name and shipping address | United States |
| Mapbox Maps and geocoding | Showing your memories on a map and turning addresses into places | Locations and place names attached to memories, IP address and device details | United States |
| Cookiebot (Usercentrics) Consent management | Asking for and recording your cookie choices | Your consent choices, a shortened IP address, browser details | European Union |
A death certificate uploaded to report that a member has died is reviewed by our staff and is not sent to any AI service. It is stored, like everything else, with Amazon Web Services.
Questions about any of these, or a request about your own information, go through Your Privacy Choices.